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Shipping & Returns


Australia Wide Delivery

Standard shipping is based on parcel size and will be capped at $14.95.

Express shipping capped at $19.95.

Free standard shipping on all orders over $150.

Canberra Residents

Local courier delivery for Canberra Residents $10.

International Delivery

At this stage, we do not deliver outside of Australia.

Return & Exchange Policy

At Sana and Fox we want to make sure that you are absolutely happy with your purchase.

We will accept returns and exchanges minus the original postage costs.

For returns or exchanges, contact us within 7 days of delivery. Items must be shipped back to us within 14 days of delivery.


Changed your mind on your purchase? Contact us within 24 hours of payment.

Please note: Express post orders cannot be cancelled. 

There is no refund or exchange on personalised items.

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