Shipping & Returns
Australia Wide Delivery
Standard shipping is based on parcel size and will be capped at $14.95.
Express shipping capped at $19.95.
Free standard shipping on all orders over $150.
Local courier delivery for Canberra Residents $10.
At this stage, we do not deliver outside of Australia.
Return & Exchange Policy
At Sana and Fox we want to make sure that you are absolutely happy with your purchase.
We will accept returns and exchanges minus the original postage costs.
For returns or exchanges, contact us within 7 days of delivery. Items must be shipped back to us within 14 days of delivery.
Changed your mind on your purchase? Contact us within 24 hours of payment.
Please note: Express post orders cannot be cancelled.
There is no refund or exchange on personalised items.